Refund policy
Return & Refund Policy
Last updated: March 2026
Thank you for supporting our small business. All purchases made through this website are considered final sale.
No Returns or Refunds
At this time, we do not accept returns, exchanges, or refunds on any products or services purchased through our store.
This policy applies to all items sold through our brands Wild Aura Crystals & Illuminate Holistically, including but not limited to:
- Physical products (including crystals and other items)
- Digital products and downloads
- Energy sessions, intuitive services, or other booked offerings
Once an order has been placed or a service has been purchased, it cannot be canceled, refunded, or returned.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery so we can review the situation.
To request assistance, email us at:
Crystals Only:
wildauracrystals@gmail.com
Please include:
- Your order number
- A description of the issue
- Clear photos of the item and packaging
If the issue is verified, we will work with you to determine an appropriate resolution.
Digital Products & Services
Due to the nature of digital downloads, energetic services, and intuitive offerings, these purchases are non-refundable once they have been delivered, accessed, or scheduled.
Policy Agreement
By completing a purchase on this website, you acknowledge and agree to this Return & Refund Policy.